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Testimonials

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Silvia Vitale

In short, everything one could wish for in a real estate agent.

1 November 2015.

Dear Silvia,

I wanted to take this opportunity to thank you for your help with our two sales this year.

Every real estate agent boasts about the quality of their data base of potential buyers, but you actually delivered on that promise by plucking a buyer from your list and thereby saving us the marketing costs. Additionally, it was a tricky property to sell but you found the perfect candidate and we achieved a great result.

The second sale was by auction, but once again you found several well qualified buyers, who in the end bid up our price to beat our reserve. It was particularly pleasing in an environment of rising interest rates.

In all our dealings you were efficient and reliable and we also had a bit of a laugh along the way. In short, everything one could wish for in a real estate agent.

Thanks again for lightening our load and making the process to easy.

Yours sincerely,
Marc Sassella.
Silvia Vitale

Silvia is an astute business woman, and still maintaining a lovely, considerate, genuine manner

My husband and I have been fortunate enough to have had Silvia sell our home twice in th last five years.
First was by tender, Silvia came to us with what we felt was a very good offer within the first week of being marketed, we were suprised (pleasantly) when Silvia felt we should let her try for more.
Needless to say we were estatic when she came back with $25k over our already very good price!

When we decided to sell our current home, a substantial penthouse, to move to the country, Silvia was front of mind!
Silvia suggested we auction our home as being in a higher price bracket this time and tailoring to a more limited market.
No one enjoys auctions! Buyers or sellers, they are always stressful! Silvia kept us sane and talked through all options available if we did not sell on the day, which certainly made us feel a lot more comfortable.

Silvia is extremely dedicated and passionate about her work, when one potential purchaser asked if they could view our apartment at 8.30pm one night, Silvia had no hesitation in obliging. She is also fantastic at keeping her client abreast of all feedback within a very short time of any discussion, which is not that common with other agents we have used in the past.

The day of the auction was tense for us, but once again Silvia's experience and foresight brought us a wonderful result, over our reserve.

What we appreciate mostly with Silvia is that she will always quote a realistic price, not under or over quoting to the market.
She uses equally professional people such as photographer, auctioneer, assisting staff etc
Her many years of experience has made her nothing short of an astute business woman, and thankfully still managing to maintain a lovely, considerate, genuine manner.

Louise and Ken Dawson
Nuri Shik

so the best we can do is recommend you in the highest possible terms to others

Dear Nuri

We would like to add our testimonial to your already-formidable collection! With the SOLD sign going up on our property today, we have been re-reading the comments of other happy clients – you really do shine both as a person and as a professional in the property business, and this comes through very clearly as a consistent commentary from your clients.

From the start of our dealings with you we have described you as relentlessly positive – and this is so infectious! We were immediately drawn to your excitement and the prospect of selling our property, the strategies you outlined, the guidance through the process of marketing, listing, viewing, following up, closing the sale. You were obviously well-acquainted with the local (Elizabeth Bay) market and gave us a clear indication of a realistic sale price – something which we had not been given by others we consulted in the field.

You promised to keep us involved throughout the process, and you did just that, with phone calls and emails and weekly mail updates. You were incredibly flexible with your strategies and pulled out all stops to ensure that we had a successful sale, which please both us and the buyer. You worked outside regular hours and gave the extra effort required to follow up enquiries with potential buyers.

If we had other properties in the area which we wanted to sell we would use your services once again as our agent! Unfortunately we do not have other properties in Elizabeth Bay (even though we tried to entice you to sell our property on the Central Coast!) - so the best we can do is recommend you in the highest possible terms to others who may be reading your testimonials, and assure them that you are definitely the right person to handle their sale with professionalism, positivity and a pleasing outcome.

All good wishes

Caroline Hardie and Alex Money
Rachel Nichol

the team at LSPP have set an incredible standard

Good morning,

I just wanted to send a quick note on my incredible experience with Laing & Symmons Potts Point and my property manager. From the word go it has been a really easy and pleasant experience and everyone I have spoken with was always very polite and courteous.

The property is amazing and I am so thrilled to have moved in. My property manager has always conducted herself in an extremely professional manner. She has always been very friendly and prompt in her actions and I feel very lucky to have her as my property manager. My last 2 experiences with real estate agents/agencies has been poor and it was mission impossible to have anything done or to actually get a response or to even talk to an agent. As such I felt the need to inform you of such exemplary service and experience. People make a business and you should rest assured that the team at LSPP have set an incredible standard.

Kind regards,

Nick Quain
Nuri Shik

I can strongly recommend Nuri

To whom it may concern,
Re: Nuri Shik
Nuri negotiated a sale of my property recently.
He has a great knowledge of the market and add to that a willingness to help and an enthusiasm which translated on this occasion into a smooth uncomplicated sale at a price I was extremely happy with.
I can strongly recommend anyone who has a view to selling a property to use Nuri as their selling agent.
S. Summers
Dianne Touma

high standard of service during the many years Laing & Simmons have provided the rental management functions

Just a short note to thank you for the incredibly good service you provided in selling our two properties at Potts Point and Rushcutters Bay.

Could you also pass on to your rental group that I have appreciated their high standard of service during the many years Laing & Simmons have provided the rental management functions for the two properties.
Overall, Laing & Simmons Potts Point is a very professional organisation in the property market.

Thank you again for your assistance and good luck for the future.

Regards,
Mike Hyde
Rachel Nichol

Laing+Simmons Potts Point is a very professional organisation in the property market

Just a short note to thank you for the incredibly good service you provided in selling our two properties at Potts Point and Rushcutters Bay.

Could you also pass on to your rental group that I have appreciated their high standard of service during the many years Laing & Simmons have provided the rental management functions for the two properties.
Overall, Laing & Simmons Potts Point is a very professional organisation in the property market.

Thank you again for your assistance and good luck for the future.

Regards,
Mike Hyde
Nuri Shik

Thank you for the incredibly good service

Dear Nuri,
Just a short note to thank you for the incredibly good service you provided in selling our two properties at Potts Point and Rushcutters Bay.
From the moment we had our first conversation on the phone to start the process of appointing Laing & Simmons; through to the marketing and then to the sale with the prospective buyers you have been a fantastic operator. The entire package offered by Laing & Simmons is of the highest quality and ensures that the sellers and buyers are looked after swiftly and professionally. You really worked to present the two apartments at the highest standard; both for the marketing photography as well as for the "open" times. This ensured that Philippa and I received the best price possible but a fair price.
Could you also pass on to your rental group that I have appreciated their high standard of service during the many years Laing & Simmons have provided the rental management functions for the two properties.
Overall, Laing & Simmons Potts Point is a very professional organisation in the property market.
Thank you again for your assistance and good luck for the future.
Regards,
Mike Hyde
Caroline Reading

Caroline Has Been Professional

To whom it may concern,

Caroline has managed several of our properties over many years, at all times Caroline has been very professional, courteous and efficient in the way she has dealt with us.

Caroline has always kept us informed about our tenants and the state of the properties as well as keeping us up to date about different requirements that might have arisen and at times has waited / or offered to wait for trade’s people on our behalf when we have not been able to attend.

We have built a great rapport with Caroline and value her services greatly her overall demeanor is warm and engaging and we always feel that we can approach her at any time without it being a problem.

It is because of her dedication and hard work as Senior Property Manager that we have chosen to stay with Laing & Simmons as long as we have.

Kind regards
Annabel Voysey

Jeffrey Onishi

We feel content knowing our four property leases are in his capable hands.

Dear Mr. Hayek,

We are writing to you to express our gratitude towards your property management team leader Jeffrey. He came highly recommended to us by the previous owner of our recently bought investment property. In hindsight, we are sure the previous owner had encountered the same professional and competent service we have experienced, by which compelled him to introduce us to Jeffrey.

During our dealings we felt that Jeffrey has very strong communication and people skills. He was the bridge between us and the tenants whenever problems occurred, and dealt with them in an discreet manner, smoothly and efficiently.

Also, during our many conversations, he proved to be very knowledgeable and experienced in his field of work. Jeffrey offered us lots of useful and practical information regarding policy issues/legalities, and helpful suggestions concerning house clean-up etc.

Thirdly, Jeffrey is extremely efficient and patient, often answering our emails after hours at night or even during the weekend- we are very impressed with his work ethic and diligence! Hence, due to the trust quickly established between us, when the lease of our other investment property expired, we did not hesitate to enlist the service of your agency and ask Jeffrey to take care of it. Jeffrey managed all the online advertising, organizing the property photo shoot, and made sure all house inspections ran smoothly to ensure a new tenant was quickly found.

Consequently, we would like to applaud this agency for hiring such a professional and exceptional staff member. We feel content knowing our four property leases are in his capable hands.

Kind Regards,

Min Wu and Jian Zhang
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